Apple's Vision Pro Headset: Passcode and Setup Issues

WriterDaniel Roberts

7 February 2024

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Apple's Vision Pro Headset: Passcode and Setup Issues

Apple's Vision Pro headset has encountered a few early issues that are causing frustration for new owners. One of the main problems is the difficulty in resetting the passcode if it is forgotten. Unlike other Apple products, such as the smartwatch, the Vision Pro headset does not have a mechanism for users to reset the passcode themselves. Instead, users are instructed to bring the device into a store or mail it to AppleCare customer support for a reset.

This passcode issue is particularly frustrating because if the passcode is entered incorrectly too many times, the headset becomes disabled. If the passcode is still not found after a waiting period, the user must send the device back to Apple for a reset, which will result in the erasure of all content on the device.

In addition to the passcode problem, users have also encountered difficulties in setting up the Optic ID, an eye scanning tool for logging into the device, and the built-in Apple Music app. These issues have led to an influx of calls to Apple Support, with agents being caught off guard and apologizing for the lack of preparedness.

Another complication with the Vision Pro headset is the absence of a USB-C port for troubleshooting. While Apple has released a special strap for developers to connect the headset to a Mac, it is not intended for consumer use and comes at a high cost of around $300.

It is worth noting that future software changes may address some of these issues, potentially allowing users to reset the passcode without having to send the device back to Apple. However, for now, the recommended course of action for users facing passcode or setup problems is to contact Apple Support or visit a store.

In conclusion, the Vision Pro headset has encountered several early issues, including passcode difficulties and setup problems. Apple is working to address these concerns and provide solutions for users. If you are experiencing any issues with your Vision Pro headset, it is recommended to reach out to Apple Support for assistance.

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Daniel Roberts
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Daniel Roberts is a prominent Air Fryer Tech Expert and Reviewer, celebrated for his insightful and comprehensive reviews. With an eye for innovation and a taste for culinary excellence, Daniel's articles offer more than just reviews; they provide a guide to healthier, tastier, and more efficient cooking methods.

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