Overheating Hazard: Best Buy Recalls 187,400 Insignia Air Fryers and Ovens

WriterDaniel Roberts

19 March 2024

Overheating Hazard: Best Buy Recalls 187,400 Insignia Air Fryers and Ovens

Key Takeaways:

  • Immediate Action Required: Best Buy recalls over 187,400 Insignia air fryers and ovens due to overheating risks.
  • Safety Concerns: Issues include melting handles, breaking, fire, burn, and in the case of ovens, shattered glass posing laceration hazards.
  • Consumer Instructions: Owners should stop usage immediately and follow specific recall process instructions for refunds or store credit, not returning the products to stores.

In a significant safety move, Best Buy is recalling more than 187,400 units of Insignia air fryers and air fryer ovens. This decision follows a March 14 announcement on the U.S. Consumer Product Safety Commission (CPSC) website, highlighting severe overheating issues that pose fire, burn, and laceration hazards.

The overheating problem can lead to the handles of the air fryers melting or breaking off, creating a dangerous situation for users. The air fryer ovens present an even more severe risk, as overheating can cause the glass on the oven doors to shatter, leading to potential fire hazards and the risk of cuts from the broken glass.

Affected Models:

The recall specifically targets the following Insignia model numbers:

  • NS-AF34D2
  • NS-AF5DSS2
  • NS-AF5MSS2
  • NS-AF8DBD2
  • NS-AF10DBK2
  • NS-AF10DSS2

These models bear the INSIGNIA brand name prominently on the top or front of each unit.

Distribution and Sales:

Consumers could purchase these devices across the United States, both in Best Buy brick-and-mortar stores and through online platforms, including Best Buy's official website, eBay, and select third-party sellers. The sales period extended from November 2021 through November 2023, with prices ranging between $32 and $180.

Recall Instructions:

In light of the recall, consumers owning any of the affected models are urged to cease using the devices immediately. Importantly, Best Buy has advised against returning the recalled units to their retail locations. Instead, affected customers should visit the dedicated recall website at https://www.recallrtr.com/airfryer for detailed instructions on how to proceed. This process involves submitting photographs of the recalled unit, the model number, and the purchase receipt.

Refund Process:

Best Buy is offering refunds to consumers affected by this recall. The refund will be provided either as a direct refund check or as store credit at Best Buy. The amount refunded will match the purchase price as shown on the receipt. In cases where no receipt is provided, consumers will receive a refund equivalent to the average sales price of the model.

Best Buy has taken steps to notify all known purchasers directly, reinforcing their commitment to consumer safety and satisfaction.

(First reported by: U.S. Consumer Product Safety Commission, March 14)

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Daniel Roberts
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Daniel Roberts is a prominent Air Fryer Tech Expert and Reviewer, celebrated for his insightful and comprehensive reviews. With an eye for innovation and a taste for culinary excellence, Daniel's articles offer more than just reviews; they provide a guide to healthier, tastier, and more efficient cooking methods.

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