Urgent Recall Alert: Best Buy's Insignia Air Fryers Pose Fire and Burn Hazards

WriterDaniel Roberts

19 March 2024

Urgent Recall Alert: Best Buy's Insignia Air Fryers Pose Fire and Burn Hazards

Key Takeaways

  • Immediate Recall: Best Buy is recalling about 189,000 Insignia air fryers and air fryer ovens in the U.S. and Canada due to overheating risks.
  • Safety Concerns: Reports include melting handles, glass shattering, and even units catching fire, though no injuries have been reported yet.
  • Refund Process: Consumers are advised to stop using the products immediately and visit the designated recall website for refund instructions.

In a significant recall affecting consumers across the U.S. and Canada, Best Buy's Richfield, Minn., has announced the recall of approximately 189,000 Insignia air fryers and air fryer ovens. The recall stems from serious safety concerns, as these kitchen appliances have been found to overheat, posing severe fire and burn hazards. Moreover, the air fryer ovens have an added risk, with the potential for the glass on the door to shatter, raising the stakes with fire, burn, and laceration hazards.

The Problem at Hand

The core issue with these appliances lies in their tendency to overheat. This malfunction can cause the air fryers' handles to melt or break, while the air fryer ovens present a risk of the glass door shattering. The company has already received 24 reports relating to these overheating issues. These include six instances where the air fryers caught fire. Fortunately, there have been no reports of injuries or property damage to date.

Which Models Are Affected?

The recall specifically involves the following Insignia model numbers: NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. These models are easily identifiable by the INSIGNIA brand name prominently displayed on the top or front of each unit. Additionally, a product rating label found on the underside of each appliance helps confirm the brand INSIGNIA and the model number.

Sales Information

These potentially dangerous products were sold not only at Best Buy stores nationwide but also through online platforms such as www.bestbuy.com and www.eBay.com, including sales by third-party sellers. They were available for purchase from November 2021 through November 2023, with prices ranging from $32 to $180.

What Should Consumers Do?

If you own one of the affected models, it's critical to stop using it immediately. Best Buy has set up a dedicated recall website (https://www.recallrtr.com/airfryer) where consumers can find detailed instructions on how to submit the necessary information for a refund. This process involves providing photos of the recalled unit(s), model number, purchase receipt, and demonstrating the destruction of the unit. Consumers may opt for a refund in the form of a check or Best Buy store credit, based on the purchase receipt amount or the average sales price if no receipt is available.

It's important to note that these recalled air fryers and air fryer ovens should not be returned to Best Buy stores. The company has proactively reached out to all known purchasers directly. For further assistance, consumers may contact Best Buy at (800) 566-7498 from 7 a.m. to 6 p.m. (CT) Monday through Friday, or visit https://www.bestbuy.com/productrecalls for more information.


This recall serves as a stark reminder of the importance of product safety and the potential hazards that can arise from everyday appliances. Consumers affected by this recall are urged to take immediate action to prevent any potential accidents or injuries.

About the author
Daniel Roberts
Daniel Roberts
Send email
More posts by Daniel Roberts

Daniel Roberts is a prominent Air Fryer Tech Expert and Reviewer, celebrated for his insightful and comprehensive reviews. With an eye for innovation and a taste for culinary excellence, Daniel's articles offer more than just reviews; they provide a guide to healthier, tastier, and more efficient cooking methods.

Related articles
Reconnecting with Nature, Tech, and Community: A Wholesome Update

Reconnecting with Nature, Tech, and Community: A Wholesome Update

18 April 2024